This is a very physical job and I need to breathe comfortably in order to perform efficiently and give you the best massage experience.
If you have an issue with that, DO NOT book with me.
Your time is valuable, and so is mine. I'll be ready to begin your session at the time of your appointment. If you're late, I will not be able to make up that time beyond what you're scheduled and you will not be refunded for the time lost as a result of your tardiness. No exceptions will be made.
Cancellations must be made at least 24 hours prior to the scheduled date and time. Please understand that when you reserve your time and date of service in my electronic calendar, you are blocking that date and time from someone else receiving my services. Therefore, cancellations made within the 24 hours prior to the scheduled date and time of service will only be refunded 50% of the original charge, even if you want to rebook the cancelled appointment (excludes appointments made with gift cards, as these are not redeemable for cash). If you choose to rebook the cancelled appointment, you must do so as a brand new appointment in the electronic calendar.
Gift card holders who cancel their appointment within the 24 hours prior to the scheduled date and time of service may not be able to reschedule again. I reserve the right to determine this on a case by case basis.
You MUST bring your paper gift card with you on the day of your session in order for the service to be rendered. Paper gift cards have an expiration date on all of them; they expire 60 days from the date of purchase. This means you should call me as soon as possible to book your session WITHIN that 60-day window. I will not honor expired gift cards. No exceptions will be made.
No shows will forfeit refund for the service scheduled. No exceptions will be made.
The massage and bodywork received at Holistic Quarters of Lakeland involve appropriate touch only. We strictly follow the ethical guidelines of our profession. We DO NOT engage in inappropriate touching.
The services received or utilized at Holistic Quarters of Lakeland ARE NOT intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that clients may have. We DO NOT intend to diagnose, treat, cure, or prevent any disease.
Holistic Quarters of Lakeland is NOT a Yoga studio. Private sessions of Restorative Yoga are provided as part of the different therapeutic signature programs in which it is included to support your healing journey.
DO NOT sign up for the 12-Week Holistic Synergy Coaching Program™ or any of the therapeutic signature programs to substitute your medical treatment(s). These programs were designed to be used in combination with your medical treatment(s) to provide a holistic approach to your health and wellness. A holistic approach involves all aspects of your health: Physical, mental, emotional and spiritual. NONE OF THESE PROGRAMS ARE CONSIDERED A MEDICAL PLAN OR AN ALTERNATIVE PLAN FOR YOUR MEDICAL TREATMENT.
The information and opinions expressed in the "Video of the Quarter" section of this website are that of the speaker and do not necessarily represent the views and opinions of Holistic Quarters of Lakeland and their representatives. Do your own research and seek medical advice before acting on any medical decisions. Find what is best for you through your own research.
The information, services, and/or products given in the Holistic Synergy Coaching Program™ or in any of the therapeutic signature programs are not intended to diagnose, treat, cure or prevent any disease. If you have any medical concerns, please consult your physician. The information discussed during the sessions IS NOT MEDICAL ADVICE OR MEDICAL CONSULTATION. Please consult your physician BEFORE you incorporate anything that is discussed during these sessions.